For orders within Australia, shipping is provided at a rate of $15 for orders under $100, and free of charge for orders over $100, using Australia Post Express service. This requires signature on delivery and will take 2 – 6 working days depending on your location, most are received within 2-3 working days.
For International orders shipping is based on weight at $65 for orders between 0 and 0.5kg. We use Australia Post Express Courier International. This requires signature on delivery and will take 7 – 10 working days. For more information on international delivery, please see our Shipping and Returns policy.
Before your purchase is shipped to you, each item is personally inspected to ensure it is in perfect condition.
Willie Creek Pearls requires you to notify us of any intention to return the item within 7 days of receiving your order.
If the item and packaging is in its original condition and unused we will be happy to provide a full refund if the item does not meet your expectation.
To arrange a return, or if you have questions about your order, please call our Customer Service Team on 1800 799 999.
For more information please see our Shipping and Returns policy.