Willie Creek Pearls Small Travel Jewellery Box

• $15 flat rate for orders under $200
• Free express shipping for orders over $200

All orders are sent via Australia Post Express, require a signature on delivery, and usually arrive within 2-6 business days, depending on your location.

We process and dispatch orders within 1-2 business days. While we do our best to ensure timely delivery, please note that occasional delays with Australia Post may occur and are outside our control. For the latest updates in your area, please visit the Australia Post website.

International Shipping

• Flat rate $45 for orders up to 0.5kg
• Sent via Australia Post Express International with signature required
• Delivery in 7-12 business days

Please note: Orders over 0.5kg (e.g. multiple items or unusually heavy products) may incur higher shipping fees. If this applies, we’ll contact you before dispatch.

The 10% Australian Goods and Services Tax (GST) will not be charged by Willie Creek Pearls. However, customers are responsible for paying their own country’s import duties or taxes upon receipt. Please check these requirements before placing your order.

Returns & Refunds
All items are carefully inspected before dispatch. If your order arrives
damaged or not as expected, please contact us immediately at hello@williecreekpearls.com.au.

For online purchases, we offer a full refund if the item is unsuitable for any reason. You must notify us within 7 days of receiving your order and return the item within 30 days in original condition, unused, with packaging and proof of purchase. Refunds are issued to the original payment method. Return shipping is at the customer’s expense and risk. If an item is repaired or replaced under guarantee, delivery costs may be reimbursed.

Please note that pearls are natural and may vary in colour, size, lustre, and markings. Photos are a guide only. For any queries regarding Shipping and Returns, please contact our team via hello@williecreekpearls.com.au. For full details, see our Shipping & Returns Policy.

Willie Creek Pearls offer a 12-month product guarantee against manufacturing faults or defects. We will repair or replace any goods we sell that have a fault which would not normally be detected at the time of purchase. Our guarantee does not cover normal wear and tear or damage due to appropriate product care not being taken.

At Willie Creek Pearls we pride ourselves on the quality of our products and the service we provide to our customers. If you have any queries in regards to your purchase, please contact our Customer Service Team on +618 9241 6555.